Got a question? Find it here first!
- How can the hold on my credit card be removed from my account?
- Tower is not capable of putting a hold on your account. The hold is placed on your account by your bank or credit card provider. The hold should be released from your account in 1-3 days. Tower is unable to remove the "hold" on your account because they are not the party that placed you on hold originally.
- How can I send my complaint/compliment in writing?
- You can send your written comments to our contact page
- How can I complain about an employee?
- You can call 1-888-869-3709 or email us at our contact page
- How can I apply for a job at one of your Tower Mart locations?
- You can complete an application in-person at any of our stores.